Frequently Asked Questions

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How do I win a chargeback dispute?

The most important element of winning a chargeback dispute is having compelling evidence in your favor. Chargeback laws and procedures generally favor cardholders over merchants and there are no tricks to win a chargeback dispute without having good evidence. Beyond that, it is important to know how to craft a good rebuttal letter and to be familiar with the specific chargeback procedures of each card brand.

Chargeback Representment

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