About Us

MidMetrics is headquartered in Santa Rosa, California and was born out of more than 20 years of merchant experience. When we could not find the tools that we needed for our merchant business, we created them. And now we make them available to you.

MidMetrics is a global merchant account analytics and payment technology solutions partner for growing ecommerce brands. Our intelligent suite of chargeback tools and analytics helps to remove payment barriers, optimize operating costs, increase acceptance rates, and decrease operational costs. MidMetrics combines real time analytics, chargeback prevention alerts, and our unique chargeback representment solution into a single, integrated platform. Our platform is merchant account and gateway agnostic, allows merchants and ISOs to have a single secure login to their merchant accounts, and provides a secure workflow for sensitive financial information.