Chargeback Tools & In-Depth Analytics

A robust set of real-time analytics, with actionable insights to help keep merchant accounts safe.

Drill Up/Drill Down Drill down any data point for deeper insight into what's happening

Filter by Date Break down data by Date and view by Transaction or Dispute Date

Expanded Views Expand reports to view a larger data set (i.e. Top 10 to Top 20 BINs)

Actionable Reports Download chargeback reports into an Excel or PDF file in seconds

Chargeback Tools for Analyzing Chargebacks

UNDERSTAND THE IMPACT OF CHARGEBACKS

Chargebacks Overview

MidMetrics™ pinpoints companies, MIDs, banks, BINs, price points, etc. that are driving chargebacks up so you can take immediate action. View by Entire Portfolio, Company or individual MIDs.

ANALYZE HOW ALERTS ARE PERFORMING

Chargeback Prevention Alerts

MidMetrics™ analyzes chargeback alerts performance across companies, MIDs, banks, BINs, price points, etc. View by Entire Portfolio, Company or individual MIDs.

TRACK REFUNDS ACROSS YOUR PORTFOLIO

Refunds

MidMetrics™ provides deep insights into your refunds across companies, MIDs, banks, BINs, price points, etc. View by Entire Portfolio, Company or individual MIDs.

ESSENTIAL VISIBILITY TO KEEP DECLINES LOW

Decline & Acceptance Rates

MidMetrics™ provides deep insights into your decline and acceptance rates across companies, MIDs, banks, BINs, price points, etc. View by Entire Portfolio, Company or individual MIDs.

Everything your Business Needs

Chargeback Management Simplify managing chargebacks and stop chargebacks at the source. Chargeback Prevention Prevent chargebacks and protect all merchant accounts in real-time. Chargeback Representment Intelligently fight and recover chargebacks with DisputeGenius™. White Glove or Self-Service Manage in-house or access chargeback resources working 24/7. Management Dashboards Quickly view and respond to chargebacks and prevention alerts. On-Demand Reports Download and share real-time chargeback and merchant account reporting.